It is 9 PM. A patient just sent a WhatsApp to your clinic.
What happens next?
Right now — in most clinics across India — nothing happens. The message sits unread. By morning, that patient has already booked at the clinic that replied at 9:03 PM.
This is not a rare situation. It is happening every night. The Patient Connect Desk was built to stop it completely.
Sharma Clinic
online, replies instantly
Think of it as a receptionist who never goes home.
Imagine your clinic had a dedicated team that:
Your clinic's front desk
Run by Pop Up Local
- Replies to every WhatsApp message within 10 seconds — at 2 AM if needed10 sec reply
- Picks up every call and answers professionally in your clinic's nameEvery call
- Books appointments and sends confirmation messagesAuto-confirm
- Follows up with patients who showed interest but did not book24h + 48h
- Sends you a report every week showing how many patients were convertedWeekly report
That is the Patient Connect Desk. AI handles the instant response. Our trained team handles the conversation and booking. You handle the consultation.
From WhatsApp to confirmed appointment — here is the entire flow.
STEP 1
9:01 PMPatient sends WhatsApp
AI responds within 10 seconds with a warm, professional message in your clinic's name.
STEP 2
9:04 PMPatient has a question
Our trained coordinator takes over, answers the query, and books the appointment.
STEP 3
+24h / +48hPatient goes quiet
Automated follow-up after 24 hours and again after 48 hours — politely and professionally.
STEP 4
BookedAppointment confirmed
Patient receives confirmation with clinic address, timing, and what to bring.
STEP 5
Every weekYou receive
A daily appointment log and a detailed weekly conversion report. Nothing else to manage.
AI responds in seconds. Our team converts. You just see more patients.
AI handles — immediately
- WhatsApp reply within 10 seconds, any time
- Clinic info — timings, location, services
- Qualifying the patient inquiry
- Sending appointment reminders automatically
- Generating weekly performance reports
Our team handles — personally
- Detailed queries and medical questions
- Appointment scheduling and confirmation
- Calling patients who did not respond
- Special cases, escalations, urgent patients
- Daily appointment log sent to your front desk
Twenty-four hours in your clinic — before and after Patient Connect Desk.
WITHOUT PATIENT CONNECT DESK
WITH PATIENT CONNECT DESK
Missed calls during OPD
Every inquiry acknowledged immediately
WhatsApp unread at night
AI replies at any hour — within seconds
Paid ad leads lost — no follow-up
100% follow-up rate — no lead left behind
No idea how many patients you lost
Weekly report — every inquiry tracked to booking
Why the clinic that responds first gets the patient — every single time.
9xResearch on inquiry response times shows that responding within 5 minutes makes an inquiry 9 times more likely to turn into a booked appointment — compared to responding after 30 minutes or more.
(Source: Harvard Business Review)
Most clinics in India respond in hours. We respond in seconds.